Pricing information
The prices are per apartment/double room per day for two people, including final cleaning, unless otherwise indicated. The price does not include the local tourist tax of € 2.80 per person per day (for guests aged 14 upwards), which is payable on site.
Included in the price (all year round): Südtirol Alto Adige Guest Pass for free use of all public transport in South Tyrol.
Supplements & Reductions
- Minimum stay: 1 week (valid for the high season and the Easter and Christmas periods)
- Short stays: we apply an extra charge for stays of up to 3 nights.
We can offer special deals on request.
- Additional persons from 3 years of age: € 35.00 per day
- Single occupancy in the double room "Hohe Mauer": - 15 %
- Final cleaning: included in the price
Booking information
Deposit and booking
A booking is only deemed confirmed after written confirmation by both parties and receipt of a deposit of 30% of the total price. The outstanding amount can be paid in cash, by bank transfer or by credit card or debit card (except American Express).
Online Check-In
Online check-in possible. We would be pleased if you could let us know your approximate arrival time in advance.
Cancellation
Special cancellation terms during the Covid-19 emergency
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A deposit of 30% of the total amount is required at time of booking.
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If canceled up to 61 days before arrival, the deposit will be retained.
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Cancellation within 60 days to 15 days prior to arrival will incur a charge of 70% of the total amount.
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Cancellations from 14 days before arrival, no-shows or early departures must be paid in full.
If it is not possible for you to come and stay because of a new border closure, a ban on travelling outside your region for the period in question, or a new lockdown, your deposit will be refunded.
Services included
Apartments
- Final cleaning: included in the price
- Linen change: sheets, bath towels and tea towels are changed as required
- Additional cleaning: possible at any time, when requested, and included in the price
- Baby equipment: high chair, cot and child bike seat available on request
- Internet: fibre optic internet connection
- Lift: all apartments are accessible by lift
- Parking: Free parking in the enclosed courtyard
Kitchen
- Honesty bar: In our lounge "Alte Ansetz" are available a coffee machine, selected products for breakfast and free drinks. Price according to consumption. The lounge is also a pleasant place to sit and relax.
- Bread delivery service: on request (payable extra)
- Breakfast service: On request, we are happy to prepare an individual breakfast for you (standard breakfast or brunch), which can be served in the apartment, on the roof terrace or in the Ansetz. Price € 12.00 (standard breakfast) € 18.00 (brunch) per person.
Free time
- Free loyalty Südtirol Alto Adige Guest Pass: this entitles you to free use of all public transport in South Tyrol, valid all year round.
- Bike rental: Free loan of bikes
Good to know
Arrival and departure
Check-in: from 3:00 p.m.
Please notify us in advance if you plan to arrive after 6 p.m.
Check-out: by 10 a.m.
Non-smoking apartments
Smoking is prohibited in all our apartments.
Pets
Dogs are allowed in some apartments by prior arrangement. We charge € 12.00 per dog per day, and € 44.00 for extra cleaning.